According to a new survey by restaurant supplier US Foods, 28 percent of couriers snack on people’s orders before actually delivering them. That’s unlikely to digest well with the average customer, whose anger at such a revelation would clock in at 8.4 out of 10, the study found. But drivers aren’t exactly happy, either, with 60 percent saying they’re “consistently irritated” by stingy or nonexistent tipping.
How could this affect the market? Despite those unsettling figures, food delivery is booming: On average, Americans use two apps with which they order meals three times per month.
Check out OZY’s Immodest Proposal on limiting Amazon deliveries per customer.