Give them a little credit. While the stores were intended to be a futuristic shopping experience where you don’t stop to pay — facial recognition simply tracks what you take and charges your account — an Amazon official told employees that they’ll begin accepting cash. Critics have complained that the stores discriminate against people without smartphones or bank accounts. Massachusetts and New Jersey have already banned cashless stores, and several major cities are considering doing the same.
What’s next? Beyond banknotes, Amazon Go stores may soon accept benefits from the U.S. federal Supplemental Nutrition Assistance Program.
Don’t miss OZY’s Special Briefing on Amazon’s New York exit.