Delta Apologizes for Kicking Family Off Flight
Maybe it’s time to bring back the ocean liner. United and American Airlines both recently suffered PR fiascoes over poor treatment of customers, but now it’s Delta in hot water over an eight-minute video that shows a family with two toddlers being removed from an overbooked Hawaii-Los Angeles flight. In the video, the parents are told that if they don’t comply, they’ll be arrested and their children will be put in foster care. Delta apologized to the family after the story went viral, and says it’ll provide compensation.