The Presidential Daily Brief

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  1. Capitol

    Congress Struggles to Keep Up With Online Communication

    They work for you, but how best to remind them? Constituent contact with the Senate alone grew 548 percent between 2002 and 2010, and while email is now the most common way to reach representatives, a third of people who email Congress never hear back, and half of those that do say they don’t get satisfactory responses. Some activists and staffers warn that online petitions and emails have a statistically smaller impact in understaffed offices, and urge people to communicate the old-fashioned way — by picking up the phone.

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